11223b FAQ — All Your Questions Answered in One Place

A 11223b account is typically locked for one of two reasons:

• Temporary lock: Entering the wrong password 5 times in a row will automatically lock your account for 15–30 minutes. This is a security measure. Simply wait it out or reset your password.
• Security Lock: The support team may lock an account if suspicious activity or a potential policy violation is detected.

How to resolve it:

• On the login page "Forgot Password?" Click the option.
• Send an OTP to your registered mobile number and set a new password.
• If that doesn't work either, then support@11223b.ws— email us or contact us via live chat.
• For identity verification, have your name, registered mobile number, and National ID number ready.

Account recovery is typically completed within 2–4 hours.

Accumulator (Accumulator or Acca) is a bet that combines the outcomes of 2 or more events into a single wager. If all selections are correct, the odds multiply together for a potentially huge payout.

How to do it (step by step):

• Sports Events Go to the page.
• From the first match, click on your preferred result — it On the betslip will be added.
• Do the same for your second, third match selections. Your betslip will automatically "Accumulator" Options will appear.
• Enter your bet amount and your total potential winnings will be calculated instantly.
• Just click the "Confirm Bet" button and you're done.

Maximum on 11223b 20 Selections can be added to an accumulator. The minimum bet amount is ৳50. Keep in mind — if even one selection is wrong, you lose the entire bet.

KYC (Know Your Customer) is an identity verification process. At 11223b, it is required when making your first large withdrawal (generally ৳5,000 or more) or when verifying your account.

What you'll need:

• National ID Card (NID) — A clear photo of both the front and back sides. Or a photo of the main data page of your passport.
• Selfie — A clear photo of you holding your NID.
• Mobile Banking Screenshot — a screenshot of your bKash/Nagad app home screen clearly showing your name and number.

How to deposit: Profile → Verification → Upload Documents. Make sure the images are clear and all details are legible.

Time: Verification is usually completed within 24–48 hours. For urgent cases, reaching out via live chat will expedite the process.

No need to worry — resetting your password takes just 2 minutes.

Steps:

• On the login page go to and "Forgot Password?" Click the link.
• Provided at the time of registration Mobile Number Enter it and click "Send OTP".
• Sent to your mobile 6-digit OTP code days — the code expires in 2 minutes.
• Set a new password — at least 8 characters, combining numbers and special characters.

If your mobile number has changed or you're not receiving the OTP support@11223b.ws— email us at the address below. Use the subject line "Password Reset Assistance" and include your name and date of birth.

Yes! 11223b features a live sports tracker and real-time scores — completely free for all account holders.

Where to find it:

• Sports Events Go to the page — you can see live score updates for all ongoing matches there.
• Clicking on any live match will show detailed stats — runs, wickets, possession, shots on target, and more.
• On selected matches Live Video Streaming— if you see a "▶ Live" icon next to a match, the stream is available.

Requirements to watch live streaming: You must have an active account with a balance or bets of at least ৳100 in the past 24 hours. Live coverage is available for 30+ sports including cricket, football, tennis, and badminton.

11223b Live Casino lets you play with real dealers via live video. With 150+ live tables available — including Baccarat, Roulette, Blackjack, and Dragon Tiger.

Steps to get started:

• To your account Login and deposit to your balance.
• Games Page from "Live Casino" Go to the section.
• Pick your favourite game — Baccarat is the most popular choice in Bangladesh.
• Take a seat at the table and select your chips (minimum ৳100).
• Make your own decision when the dealer deals the cards.

A few important things to note:

• A stable internet connection is required — at least 3 Mbps.
• Chrome or Safari on mobile gives you the best experience.
• Every game has a "Read Rules" option — new players should go through it before starting.
• Weekly cashback offers are also available in Live Casino.